At Ezjamluxe, we want you to love your jewelry. Please read our policy carefully before making your purchase.
📏 Sizing & Fit
- We encourage all customers to carefully review product details and measurements before purchasing
- Use our size guide to ensure the perfect fit
- If you need sizing assistance, please contact us before placing your order
💎 All Sales Final
- Due to the personal nature of jewelry, all sales are final
- We do not offer returns, exchanges, or refunds
- Items cannot be resized after purchase
🤝 Customer Care
- If you experience any issues with your purchase, please contact us within 48 hours of receiving your item
- Send us a detailed note through our "Contact Seller" feature
- Include clear photos of any concerns
- We will review each case individually and work toward a solution
⚠️ Important Notes:
- Items must be unworn and in original condition
- Keep all original packaging until you're satisfied with your purchase
- Damage claims must be reported immediately upon receipt
✨ Quality Commitment We stand behind the quality of our jewelry. Each piece is carefully inspected before shipping to ensure you receive the best possible product.
Questions? Contact us at [email protected] before making your purchase. We're here to help you make the right choice!
Note: This policy may be updated without notice. Please check back regularly for any changes.